DevOps Engineer & Tech Enthusiast
Owner of BoPag Computer Services, Senior Site Reliability Engineer at SS&C Technologies, and freelance programmer.
Huge focus on Kubernetes, Ansible, and Python. Wrote and deployed multiple applications to Kubernetes clusters. Created GitHub CI/CD pipelines for automated testing and deployment of applications. Architected a monitoring stack in Kubernetes with Helm, including Mimir, Loki, Grafana, Blackbox, Alertmanager, and Tempo, handling metrics and logs for multiple thousands of production servers across two datacenters. Created an Ansible playbook to deploy our monitoring stack onto fresh CentOS 8 servers. Deployed a production Keycloak cluster in Kubernetes for end-user authentication for internal and external applications, writing all k8s manifests from scratch. Developed a Kubernetes vulnerability scanner in Python and automated weekly k8s scans with GitHub Actions. Created a kubeconfig management script in Python to auto-generate short-lived k8s configurations with Keycloak. Wrote an Ansible playbook to deploy a 389ds LDAP cluster to a private cloud and created a GitHub workflow to trigger the Ansible playbook. Automated the creation of Redis clusters using Helm with a GitHub workflow.
Worked with SaltStack and Ansible to manage configuration for large environment of CentOS/RHEL 6/7/8 servers. Tier 4 point of technical escalation for internal technical issues. Developed Jenkins Pipelines and Ansible Playbooks to automate installation of Atlassian products, such as Jira, Confluence, Bitbucket, Crowd, etc. Set up and managed critical infrastructure in Docker containers. Wrote bash scripts to automate complex application CVE patching across a large hybrid Linux environment. Used Bash, Python, and PowerShell to automate everyday tasks.
Worked with Atlassian JIRA, Confluence, Bamboo, Fisheye, Crowd, Hipchat, and BitBucket. Tier III Support - Worked tickets in a timely fashion troubleshooting our most difficult problems. Worked with my team to maintain data center uptime and reliability. Worked with RHEL/CentOS. Managed and maintained Red Hat/CentOS/Ubuntu/Windows servers. Worked on projects involving scripting (primarily in Ruby) and automation using Puppet. Experience with Juniper firewalls, Cisco switches, LDAP, Apache, Nginx, Apache Tomcat, nginx, Postfix, SpamAssassin, Zimbra, Sensu, Puppet, Git, Server, Docker, VMware ESXi, VMware vSphere, QEMU, KVM, TinyDNS, J2EE applications
Monitored and provided tier I & II support for Linux servers and Atlassian products for multiple enterprise customers. Notified customers promptly of any issues discovered in their environment along with technical explanation of the issue and proposed solution. Managed delegation of tickets to team of Linux Engineers.
Responsible for installing and managing district firewall, managing networking and server equipment, retiring and replacing old/failing network and server equipment, created and maintain data backup server on CentOS 7 with open source software, created and maintain OpenVPN server on FreeBSD, imaging of workstations via open source FOG software, OS installation, management of Windows servers and devices via Group Policy. Thoroughly document completed work on work orders via AutoTask software. Provided help over the phone and via remote support software to clients.
Assists clients over telephone, remotely, and in person in repairing and troubleshooting computer systems and networks. Multiple years of study and practice in Windows XP, Windows Vista, Windows 7, Ubuntu Linux (Server and Desktop), Backtrack 5+, pfSense, VMware Workstation, MySQL & phpMyAdmin, and many other Linux distributions. Lead designer and developer for powerful intranet websites and databases. Utilized simplistic design to create fast-loading and HTML5 validated web sites for specific client and company needs. Site creation included use of CSS3, HTML5, JavaScript, MySQL, PHP, online payment features, and form processing. Created and assembled web graphics, including logos and advertisements. Performs software and hardware support for clients.
Majoring in computer programming. Studying VB.NET, HTML, CSS, and JavaScript, Windows, Linux, AS-400.
Gained A+ and Net+ Certification. Extensive study of advanced computer systems and networks. Created working prototypes for numerous web site projects and desktop applications. Created and troubleshot networks in classroom environment.
Saint Louis, Missouri
andrew _[AT]_ paglusch _[DOT]_ com