Andrew Paglusch

DevOps Engineer & Tech Enthusiast

Hi, i'm Andrew Paglusch!

Senior Site Reliability Engineer & Tech Enthusiast

Owner of BoPag Computer Services, Senior Site Reliability Engineer at SS&C Technologies, and freelance programmer.


  Work Experience

SS&C Technologies

Senior Site Reliability Engineer / DevOps Engineer - May 2021 - Current

Wrote and deployed microservices to Kubernetes clusters. Created GitHub and GitLab CI/CD pipelines for automated testing and deployment of Docker applications. Worked with Kubernetes, GitHub Actions, Ansible, Docker, Apollo GraphQL, and GitLab. Deployed production Keycloak cluster in Kubernetes for end-user authentication for internal and external applications (wrote all k8s manifests from scratch). Wrote a Kubernetes vulnerability scanner in Python. Automated weekly k8s scans with GitHub Actions. Wrote Ansible playbook to deploy a 389ds LDAP cluster to private cloud. Wrote GitHub workflow to trigger Ansible playbook. Wrote GitHub workflow to automate creation of Redis clusters using Helm


DevOps Engineer - May 2019 - May 2021

Worked with SaltStack and Ansible to manage configuration for large environment of CentOS/RHEL 6/7/8 servers. Tier 4 point of technical escalation for internal technical issues. Developed Jenkins Pipelines and Ansible Playbooks to automate installation of Atlassian products, such as Jira, Confluence, Bitbucket, Crowd, etc. Set up and managed critical infrastructure in Docker containers. Wrote bash scripts to automate complex application CVE patching across a large hybrid Linux environment. Used Bash, Python, and PowerShell to automate everyday tasks.


Linux Engineer - Aug 2017 - May 2019

Worked with Atlassian JIRA, Confluence, Bamboo, Fisheye, Crowd, Hipchat, and BitBucket. Tier III Support - Worked tickets in a timely fashion troubleshooting our most difficult problems. Worked with my team to maintain data center uptime and reliability. Worked with RHEL/CentOS. Managed and maintained Red Hat/CentOS/Ubuntu/Windows servers. Worked on projects involving scripting (primarily in Ruby) and automation using Puppet. Experience with Juniper firewalls, Cisco switches, LDAP, Apache, Nginx, Apache Tomcat, nginx, Postfix, SpamAssassin, Zimbra, Sensu, Puppet, Git, Server, Docker, VMware ESXi, VMware vSphere, QEMU, KVM, TinyDNS, J2EE applications


NOC Technician - Mar 2016 - Aug 2017

Monitored and provided tier I & II support for Linux servers and Atlassian products for multiple enterprise customers. Notified customers promptly of any issues discovered in their environment along with technical explanation of the issue and proposed solution. Managed delegation of tickets to team of Linux Engineers.

CPO Technology Solutions

Network & Systems Administrator - Jul 2013 - Mar 2016

Responsible for installing and managing district firewall, managing networking and server equipment, retiring and replacing old/failing network and server equipment, created and maintain data backup server on CentOS 7 with open source software, created and maintain OpenVPN server on FreeBSD, imaging of workstations via open source FOG software, OS installation, management of Windows servers and devices via Group Policy. Thoroughly document completed work on work orders via AutoTask software. Provided help over the phone and via remote support software to clients.

BoPag Computer Services

Owner - Sep 2009 - Present

Assists clients over telephone, remotely, and in person in repairing and troubleshooting computer systems and networks. Multiple years of study and practice in Windows XP, Windows Vista, Windows 7, Ubuntu Linux (Server and Desktop), Backtrack 5+, pfSense, VMware Workstation, MySQL & phpMyAdmin, and many other Linux distributions. Lead designer and developer for powerful intranet websites and databases. Utilized simplistic design to create fast-loading and HTML5 validated web sites for specific client and company needs. Site creation included use of CSS3, HTML5, JavaScript, MySQL, PHP, online payment features, and form processing. Created and assembled web graphics, including logos and advertisements. Performs software and hardware support for clients.


Linn State Tech

Computer Programming - One Semester

Majoring in computer programming. Studying VB.NET, HTML, CSS, and JavaScript, Windows, Linux, AS-400.

Four Rivers Career Center

Information Technology (2 Years Course) - Graduation May 2012

Gained A+ and Net+ Certification. Extensive study of advanced computer systems and networks. Created working prototypes for numerous web site projects and desktop applications. Created and troubleshot networks in classroom environment.



   Professional Skills

  • 70% Complete
    Comunication 70%
  • 85% Complete
    Leadership 85%
  • 85% Complete
    Confidence 85%

   Software Skills

  • 85% Complete
    Adobe Photoshop 85%
  • 85% Complete
    Adobe Illustrator 85%
  • 40% Complete
    Adobe Fireworks 40%

   Code Skills

  • 80% Complete
    HTML5 / CSS3 80%
  • 60% Complete
    Javascript 60%
  • 40% Complete
    PHP 40%



Saint Louis, Missouri


andrew _[AT]_ paglusch _[DOT]_ com